Program Terms

OFFICIAL TERMS OF TAYLOR SWIFT TIX™ POWERED BY TICKETMASTER VERIFIED FAN®

NO PURCHASE OR BOOST ACTIVITY IS NECESSARY TO ENTER OR RECEIVE AN ACCESS CODE. A PURCHASE OR PAYMENT OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF GETTING AN ACCESS CODE. ALL VERIFIED FANS WILL RECEIVE AN ACCESS CODE. A PURCHASE MAY IMPROVE YOUR POSITION IN LINE TO ACCESS TICKETS.

Eligibility: The TAYLOR SWIFT TIX™ POWERED BY TICKETMASTER Verified Fan program on("Promotion") is a Ticketmaster promotion that is open only to natural persons who are at least thirteen (13) years of age at the time of registration and are eligible to register for a Ticketmaster account at tickets.taylorswift.com. You may be able to access and enter the Promotion from outside of the United States, but some of the Promotion’s activities may only be available to residents of the United States and/or Canada (excludes residents of Brazil, China, Hong Kong, Japan, Netherlands, Sweden, and the United Arab Emirates). Ticket brokers, employees of Ticketmaster and the Artist and the Artist Entities (defined below), and their respective parent, subsidiary and affiliate companies, and each of their employees, agents, and suppliers, as well as the immediate family (spouse, parents, siblings, and children) and household members of each such employee are not eligible to participate. In the event of a dispute as to the identity of a participant, the authorized account holder of the account will be deemed to be the participant. Ticketmaster may request any potential recipient to provide proof that such person is a recipient. All potential recipients are subject to verification before any ticket access code (“Code”) will be awarded. Subject to all applicable U.S. federal, state, and local laws and regulations. Void where prohibited. Participation constitutes participant's full and unconditional agreement to these Official Terms and Ticketmaster's decisions, which are final and binding in all matters related to the Promotion. Receiving a Code is contingent upon fulfilling all requirements set forth herein. This promotion is in no way sponsored, or administered by Taylor Swift, individually; 13 Management, LLC; Firefly Entertainment, Inc.; Swift Merchandising, Inc.; Taylor Nation, LLC; or Taylor Swift Productions, Inc. (collectively the “Artist and Artist Entities”).

Timing: The Promotion period begins at 12:01 AM Eastern Time on August 25, 2017 and ends at 12:00 PM Eastern Time on November 28, 2017. Ticketmaster's clock is the official time keeping device of the Promotion.

How To Participate: Via the internet, visit the Promotion registration page located at tickets.taylorswift.com, log into your ticketmaster.com account and complete the Promotion registration form. If you do not already have a Ticketmaster account, you may create an account for free. You may then take one (1) or more of the following OPTIONAL fan engagement actions (“Boosts”) listed on the site and as defined below to improve your position in line to purchase tickets to Taylor Swift’s upcoming concert tour. Participation does not guarantee access to purchase tickets or the ability to purchase tickets.

  1. Go to tickets.taylorswift.com, log into your account or create a free account if you are not already registered, and watch the designated Taylor Swift video.
  2. Join the Taylor Swift official mailing list during registration or go to https://tickets.taylorswift.com/entry/activity/email to sign-up.
  3. Get friends to register using your unique personalized referral link.
  4. Go to Taylor Swift Official Store located at store.taylorswift.com and take one (1) or more of the following actions:
    1. Purchase merchandise items – Purchases made using the same email address as your Ticketmaster.com account will automatically boost your activity score. If using different email addresses, you may link an email address to your account via the Promotion website.
    2. Between August 25, 2017 and November 9, 2017, pre-order Taylor Swift’s reputation album on store.taylorswift.com. Pre-orders made using the same email address as your Ticketmaster.com account will automatically boost your activity score. If using different email addresses, you may link an email address to your account via the Promotion website. When album arrives in the mail, look inside for an additional unique code that is printed inside and repeat previous step to input.
    3. Between November 10, 2017 and November 27, 2017, purchase Taylor Swift’s reputation album. Purchases made using the same email address as your Ticketmaster.com account will automatically boost your activity score. If using different email addresses, you may link an email address to your account via the Promotion website. When album arrives in the mail or via carrier, look for the unique code that is printed inside. Next, go to tickets.taylorswift.com, log into your Verified Fan account, type in your Fan Code where indicated and submit to get your Boost.
  5. Go to iTunes and pre-order or order Taylor Swift’s reputation album (digital format) by November 26, 2017 to receive a Fan Code.  Fan Code will be delivered from iTunes. IF pre-ordering the album (look inside email for the unique code).  Next, go to tickets.taylorswift.com, log into your Verified Fan account, type in your Fan Code where indicated and submit to get your Boost. All cancelled or returned orders will result in deletion of related Boost. Limit one iTunes Boost per registration. Limit thirteen (13) total pre-order and purchase boosts across all participating retailers.
  6. Go to Target.com and pre-order Taylor Swift’s reputation album to receive an order ID. Order ID will be delivered via an email from Target.com upon completed purchase, but only redeemable on tickets.taylorswift.com 48 hours after purchase.  Next, go to tickets.taylorswift.com, log into your Verified Fan account, type in your Order ID where indicated and submit to get your Boost. When album arrives in the mail, look inside for an additional unique code that is printed inside and repeat previous step to input. All cancelled or returned orders will result in deletion of related Boost. Limit thirteen (13) total pre-order and purchase boosts across all participating retailers.
  7. Go to Walmart.com and pre-order Taylor Swift’s reputation album to receive an order ID. Order ID will be delivered via an email from Walmart.com upon completed purchase, and will be redeemable immediately on tickets.taylorswift.com.  Next, go to tickets.taylorswift.com, log into your Verified Fan account, type in your order ID where indicated and submit to get your Boost. When album arrives in the mail, look inside for an additional unique code that is printed inside and repeat previous step to input. All cancelled or returned orders will result in deletion of related Boost. Limit thirteen (13) total pre-order and purchase boosts across all participating retailers.

If you register or take any of the actions above via a mobile device, you may be charged text and data rates for text messages according to the terms in your wireless calling plan. Text messaging and wireless service are not available in all areas. By signing up, you authorize us to use automated technology to send messages to the mobile phone number you supply. Your consent is not required and is not a condition of purchase. You may receive up to 5 messages in response. You may text "STOP" to opt out of the offer, or "HELP" for more information to 77598. Ticketmaster reserves the right to transmit one selected participant and one non- selected participant message to each participant at the conclusion of the Promotion.

For all participants: Each participant is eligible to submit up to one (1) Promotion registration, during the Promotion period, regardless of method or combination of methods of registration or number of registrations submitted. Participant may participate in any of the above OPTIONAL fan engagement actions to get one or more Boosts. Participant will be able to select desired ticket price level and one (1) first choice show, and up to an additional three (3) alternate shows during a designated time period on a to be determined date in November (“Ticket Preference Period”). Multiple participants are not permitted to share the same mobile number, email address, registration, or other relevant account. Any attempt by any participant to obtain more than the stated number of registrations by using multiple/different email addresses, identities, registrations and logins, or any other methods will void that participant's registration and that participant may be disqualified. Use of any automated technology or system to participate is prohibited and will result in disqualification. Any automated receipt (such as one confirming delivery of text message or e-mail) does not constitute proof of actual receipt by Ticketmaster of a registration. Ticketmaster is not responsible for lost, late, incomplete, invalid, unintelligible or misdirected registrations, which will be disqualified. All registrations become the property of the Ticketmaster and none will be acknowledged or returned.

Selected participants will receive an SMS on a to be determined date in November or December via mobile number in participant’s Ticketmaster account with seat locations for the number of seats selected during the Ticket Preference Period and will have nine (9) minutes to accept and take action to purchase following the instructions in the SMS. Purchase process requires registrant to register a valid credit card in his/her Ticketmaster.com account prior to the end of the Ticket Preference Period. Registrant will be given the option to decline seats and receive one (1) Code which may be used on Ticketmaster.com before Code will expire. Each Code is good toward recipient’s purchase up to the number of tickets to the show selected by the participant during the Ticket Preference Period. Purchase is not required of selected participant.All ticket purchases are first come, first served as availability is limited.  Code recipients are not guaranteed the ability to purchase tickets, and access to available tickets may depend on recipient's place in line. See Selection and Verification Section below. Once the available total tickets for the applicable shows have been purchased, the remaining Codes, if any, will be invalidated. If any tickets remain, fans in Tier 1 will receive a multi-show Code to purchase tickets to an additional show as selected during the Ticket Preference Period.

There will be only one Code per recipient. Code does not include any other item or expense not specifically described in these Official Terms, and any such additional expenses are the sole responsibility of recipient. Codes may not be transferred or assigned. Recipients agree to accept the Code "as is", and acknowledge that Ticketmaster has neither made nor is in any manner responsible or liable for any warranty, representation, or guarantee, express or implied, in fact or in law, relative to the Code.

Ticketmaster's decisions as to the administration and operation of the Promotion and the selection of potential recipients, in its sole discretion, are final and binding in all matters related to the Promotion. Ticketmaster reserves the right to disqualify any participant or recipient and may refuse to award any Code to a person who is ineligible or has violated any rule, gained unfair advantage in participating in the Promotion, or obtained recipient status using fraudulent means.

All potential recipients are subject to verification by Ticketmaster. Potential recipients must continue to comply with all terms and conditions of these Official Terms, and receiving a Code is contingent upon fulfilling all requirements. If a potential recipient of the Code cannot be contacted, such potential recipient forfeits the Code.

Privacy: Information submitted by participants will be collected by Ticketmaster's systems based in the United States and such collection will be subject to applicable United States laws. Participants may withdraw personal data upon request; however, participant will be disqualified if personal data is withdrawn prior to the determination of the recipient and fulfillment of the Code. Information submitted by participants is subject to Ticketmaster's privacy policy: http://www.ticketmaster.com/h/privacy.html. Participant's participation in this Promotion constitutes consent for Ticketmaster to use participant's personal information solely for the purpose of administering the Promotion and awarding the Codes, and to share such personal information with Taylor Nation LLC.

Errors and Unauthorized Activity: Ticketmaster is not responsible: (1) for any incorrect or inaccurate information, whether caused by participants, printing errors or by any of the equipment or programming associated with or utilized in the Promotion; (2) for technical and/or communications malfunctions, errors or failures of any kind; (3) for unauthorized human intervention in any part of the Promotion; (4) for technical or human error which may occur in the administration of the Promotion or the processing of registrations and Boosts; (5) for any injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from participant's participation in the Promotion or receipt or use or misuse of any reward; or (6) if the Promotion cannot take place or if any Code cannot be awarded due to acts of war, natural disasters, weather or acts of terrorism. Ticketmaster reserves the right to cancel, suspend and/or modify the Promotion, or any part of it, if any fraud, technical failures or any other factor beyond Ticketmaster’s reasonable control impairs the integrity or proper functioning of the Promotion, as determined by Ticketmaster in its sole discretion. Ticketmaster reserves the right, in its sole discretion, to disqualify any individual it suspects or finds to be tampering with the registration process or the operation of the Promotion or to be acting in violation of these Official Terms. Any attempt by any person to deliberately undermine the legitimate operation of the Promotion may be a violation of criminal and civil law, and, should such an attempt be made, Ticketmaster reserves the right to seek damages from any such person to the fullest extent permitted by law. Ticketmaster’s failure to enforce any term of these Official Terms shall not constitute a waiver of that provision.

Release: By participating in the Promotion, participant (a) releases Ticketmaster, the Artist and the Artist Entities, retail promotion partners, and each of their respective parent companies, affiliates, subsidiaries, successors, assigns, agents, representatives, officers, directors, shareholders, and employees, from any and all liability for any claims, costs, injuries, losses or damages of any kind arising in connection with the Promotion, including the unauthorized or illegal access to personally identifiable or sensitive information or acceptance, possession, use, misuse, or nonuse of the reward that may be awarded; and (b) acknowledges that the foregoing parties have neither made nor are in any manner responsible or liable for any warranty, representation or guarantee, expressed or implied, in fact or in law, relative to a Code including, without limitation, the quality or availability.

Disputes: As a condition of participating in the Promotion, participant agrees that: a) under no circumstances will participant be permitted to obtain awards for, and participant hereby waives all rights to claim, punitive, incidental, consequential, or any other damages, other than for actual out-of-pocket expenses; b) all causes of action arising out of or connected with this Promotion or the Codes awarded, shall be resolved individually, without resort to any form of class action, exclusively by arbitration pursuant to the Rules of the American Arbitration Association, then effective; and c) any and all claims, judgments, and awards shall be limited to actual out-of-pocket costs incurred and in no event shall participant be entitled to receive attorneys' fees or other legal costs. Ticketmaster reserves the right to modify Code award procedures. The Promotion and these Official Terms, and the validity, construction, performance, and enforcement thereof, shall be governed by and construed in accordance with the laws of State of California, without giving effect to any choice of law or conflict of law rules (whether of the State of California or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than the State of California.