Program Terms

OFFICIAL TERMS OF TAYLOR SWIFT TIX™ POWERED BY TICKETMASTER VERIFIED FAN®

NO PURCHASE OR BOOST ACTIVITY IS NECESSARY TO ENTER OR RECEIVE AN ACCESS CODE. A PURCHASE OR PAYMENT OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF GETTING AN ACCESS CODE. ALL VERIFIED FANS WILL RECEIVE AN ACCESS CODE. A PURCHASE MAY IMPROVE YOUR POSITION IN LINE TO ACCESS TICKETS.

Eligibility: The TAYLOR SWIFT TIX™ powered by Ticketmaster Verified Fan program ("Program") is open only to natural persons who are at least thirteen (13) years of age at the time of registration and are eligible to register for a Ticketmaster account at tickets.taylorswift.com. You may be able to access and register for the Program from outside of the United States (excluding residents of Brazil, China, Hong Kong, Japan, Netherlands, Sweden, and the United Arab Emirates), but the Program is subject to all applicable U.S. federal, state, and local laws and regulations. Void where prohibited. Some of the Program’s activities may only be available to residents of the United States and Canada. Ticket brokers, employees of Ticketmaster, Taylor Swift (“Artist”) and 13 Management, LLC, Firefly Entertainment, Inc., Swift Merchandising, Inc., Taylor Nation, LLC, and Taylor Swift Productions, Inc. (collectively with Artist, “Artist Entities”), and their respective parent, subsidiary and affiliate companies, and each of their employees, agents, and suppliers, as well as the immediate family (spouse, parents, siblings, and children) and household members of each such employee are not eligible to participate. In the event of a dispute as to the identity of a registrant, the authorized account holder of the account will be deemed to be the registrant. Ticketmaster may request any potential recipient to provide proof that such person is a recipient. All potential recipients are subject to verification before any ticket access code (“Code”) will be provided. Participation constitutes your full and unconditional agreement to these Program Terms and Ticketmaster's decisions, which are final and binding in all matters related to the Program. Receiving a Code is contingent upon fulfilling all requirements set forth herein and is not guaranteed.

Timing: The Program begins at 12:01 AM Eastern Time on August 25, 2017 and ends at 12:00 PM Eastern Time on November 28, 2017. Code distribution begins at the date and time as indicated on the related Program registration page and in any other Program communications to you from Ticketmaster. Code redemption period begins at the time indicated in the related Program registration page and in any other Program communications to you from Ticketmaster. Code redemption period ends when all allocated tickets for the Program have been purchased. Ticketmaster's clock is the official time keeping device of the Program.

How To Participate: Go to the Verified Fan registration page located at tickets.taylorswift.com, log into your ticketmaster.com account and complete the Program registration form. If you do not already have a Ticketmaster account, you may create an account for free. You may then take one (1) or more of the following OPTIONAL fan engagement actions (“Boosts”) listed on the Program website and as defined below to improve your position in line to purchase tickets to the Artist’s upcoming concert(s). Participation does not guarantee access to purchase tickets or the ability to purchase tickets.

  1. Go to tickets.taylorswift.com, log into your account or create a free account if you are not already registered, and watch the designated Taylor Swift video.
  2. Join the Taylor Swift official mailing list during registration or go to https://tickets.taylorswift.com/entry/activity/email to sign-up.
  3. Get friends to register using your unique personalized referral link.
  4. Go to Taylor Swift Official Store located at store.taylorswift.com and take one (1) or more of the following actions:
    1. Purchase merchandise items – Purchases made using the same email address as your Ticketmaster.com account will automatically boost your activity score. If using different email addresses, you may link an email address to your account via the Promotion website.
    2. Between August 25, 2017 and November 9, 2017, pre-order Taylor Swift’s reputation album on store.taylorswift.com. Pre-orders made using the same email address as your Ticketmaster.com account will automatically boost your activity score. If using different email addresses, you may link an email address to your account via the Promotion website. When album arrives in the mail, look inside for an additional unique code that is printed inside and repeat previous step to input. Deadline to redeem unique code boost inside the physical album is 12:00pm ET on November 28, 2017.
    3. Between November 10, 2017 and November 27, 2017, purchase Taylor Swift’s reputation album. Purchases made using the same email address as your Ticketmaster.com account will automatically boost your activity score. If using different email addresses, you may link an email address to your account via the Promotion website. When album arrives in the mail or via carrier, look for the unique code that is printed inside. Next, go to tickets.taylorswift.com, log into your Verified Fan account, type in your Fan Code where indicated and submit to get your Boost. Deadline to redeem unique code boost inside the physical album is 12:00pm ET on November 28, 2017.
  5. Go to iTunes and pre-order or order Taylor Swift’s reputation album (digital format) by November 26, 2017 to receive a Fan Code.  Fan Code will be delivered from iTunes. IF pre-ordering the album (look inside email for the unique code).  Next, go to tickets.taylorswift.com, log into your Verified Fan account, type in your Fan Code where indicated and submit to get your Boost. All cancelled or returned orders will result in deletion of related Boost. Limit one iTunes Boost per registration. Limit thirteen (13) total pre-order and purchase boosts across all participating retailers.
  6. Go to Target.com and pre-order Taylor Swift’s reputation album to receive an order ID. Order ID will be delivered via an email from Target.com upon completed purchase, but only redeemable on tickets.taylorswift.com 48 hours after purchase.  Next, go to tickets.taylorswift.com, log into your Verified Fan account, type in your Order ID where indicated and submit to get your Boost. When album arrives in the mail, look inside for an additional unique code that is printed inside and repeat previous step to input. All cancelled or returned orders will result in deletion of related Boost. Limit thirteen (13) total pre-order and purchase boosts across all participating retailers. Deadline to redeem unique code boost inside the physical album is 12:00pm ET on November 28, 2017.
  7. Go to Walmart.com and pre-order Taylor Swift’s reputation album to receive an order ID. Order ID will be delivered via an email from Walmart.com upon completed purchase, and will be redeemable immediately on tickets.taylorswift.com.  Next, go to tickets.taylorswift.com, log into your Verified Fan account, type in your order ID where indicated and submit to get your Boost. When album arrives in the mail, look inside for an additional unique code that is printed inside and repeat previous step to input. All cancelled or returned orders will result in deletion of related Boost. Limit thirteen (13) total pre-order and purchase boosts across all participating retailers. Deadline to redeem unique code boost inside the physical album is 12:00pm ET on November 28, 2017.

If you register or engage in any of the above Boost activities via a mobile device, you may be charged text and data rates for text messages according to the terms in your wireless calling plan. Text messaging and wireless service are not available in all areas. By signing up to complete the requested transaction by text, you authorize us to use automated technology to send messages to the mobile phone number you supply. You may receive up to 6 messages during the Program. You may text "STOP" to opt out of the Program or "HELP" for more information to 73767. If you text “STOP” you will be removed from the Program. Ticketmaster reserves the right to transmit one selected registrant or one non-selected registrant message to you at the conclusion of the Program.

For all registrants: You are eligible to submit up to one (1) Program registration during the Program, regardless of method or combination of methods of registration or number of registrations submitted. You will be able to select desired ticket price level and one (1) first choice show, and up to an additional three (3) alternate shows during a designated time period on a to be determined date in November (“Ticket Preference Period”). Multiple registrants are not permitted to share the same mobile number, email address, registration, or other relevant account. Any attempt by you to obtain more than the stated number of registrations by using multiple/different email addresses, identities, registrations and logins, or any other methods will void your registration and you may be disqualified. Use of any automated technology or system to participate is prohibited and will result in disqualification. Any automated receipt (such as one confirming delivery of text message or e-mail) does not constitute proof of actual receipt by Ticketmaster of your registration. Ticketmaster is not responsible for lost, late, incomplete, invalid, unintelligible or misdirected registrations, which will be disqualified. All registrations become the property of the Ticketmaster and none will be acknowledged or returned.

Program Notification and Code Distribution: You will be subject to Ticketmaster’s verification system. If eligible, you will receive an email with details and instructions on Code redemption and then an SMS with one (1) Code on a to be determined date in November or December via the mobile number you submitted at the time of registration for the Program. If we are unable to contact you, you forfeit the Code. If you receive a Code, you may use it toward your purchase of up to the total number of tickets as indicated on the Program registration page for the specified Artist. You will have a limited amount of time to purchase tickets using your Code. Availability of tickets is limited. Each Code will be good until the purchase period ends on December 9, 2017, or earlier depending on the availability of tickets in a particular market. Once the available total tickets for the applicable shows have been purchased, the remaining Codes, if any, will be invalidated. If any tickets remain, fans in Tier 1 will receive a multi-show Code to purchase tickets to an additional show as selected during the Ticket Preference Period. All ticket purchases are first come, first served. You are not guaranteed the ability to purchase tickets, and access to available tickets may depend on your place in line. Lost or stolen Codes will not be replaced. Code does not include any other item or expense not specifically described in these Program Terms, and any such additional expenses are your sole responsibility. You may not sell, assign or otherwise transfer your Code or any tickets you purchase to any other person or entity.

Ticketmaster's decisions as to the administration and operation of the Program and the selection of potential Code recipients, in its sole discretion, are final and binding in all matters related to the Program. Ticketmaster reserves the right to disqualify you and may refuse to provide you a Code if you are deemed to be ineligible or have violated any rule, gained unfair advantage in participating in the Program or obtained recipient status using fraudulent means.

Privacy: The information you submit during the Program registration will be collected by Ticketmaster's systems based in the United States, and such collection will be subject to applicable United States laws and Ticketmaster's privacy policy located at http://www.ticketmaster.com/h/privacy.html. You may withdraw your personal data upon request; however, you will be removed from the Program and will not receive a Code if you withdraw your personal data prior to the selection of Code recipients and/or Code distribution. Your participation in this Program constitutes your consent for Ticketmaster to use your personal data to administer the Program and to share your personal data with the Artist Entities.

Errors and Unauthorized Activity: Ticketmaster is not responsible: (1) for any incorrect or inaccurate information, whether caused by you, printing errors, or by any of the equipment or programming associated with or utilized in the Program; (2) for technical and/or communications malfunctions, errors or failures of any kind; (3) for unauthorized human intervention in any part of the Program; (4) for technical or human error which may occur in the administration of the Program, including registration processing and Boosts; (5) for any injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from your participation in the Program or receipt or use or misuse of any Code; or (6) if the Program cannot take place or if any Code cannot be provided due to acts of war, natural disasters, weather or acts of terrorism, or other conditions outside Ticketmaster’s control. Ticketmaster reserves the right to cancel, suspend and/or modify the Program, or any part of it, if any fraud, technical failures or any other factor beyond Ticketmaster’s reasonable control impairs the integrity or proper functioning of the Program, as determined by Ticketmaster in its sole discretion. Ticketmaster reserves the right, in its sole discretion, to disqualify you if it suspects or finds you to be tampering with the registration process or the operation of the Program or to be acting in violation of these Program Terms. Any attempt by you to deliberately undermine the legitimate operation of the Program may be a violation of criminal and civil law, and, should such an attempt be made, Ticketmaster reserves the right to seek damages from you to the fullest extent permitted by law. Ticketmaster’s failure to enforce any term of these Program Terms shall not constitute a waiver of that provision.

Release: By participating in the Program, you (a) release Ticketmaster, Artist Entities and any promotion partners, and each of their respective parent companies, affiliates, subsidiaries, successors, assigns, agents, representatives, officers, directors, shareholders, and employees, from any and all liability for any claims, costs, injuries, losses or damages of any kind arising in connection with the Program, including the unauthorized or illegal access to personally identifiable or sensitive data, or acceptance, possession, use, misuse or nonuse of the Code that may be provided to you; and (b) acknowledge that the foregoing parties have neither made nor are in any manner responsible or liable for any warranty, representation or guarantee, expressed or implied, in fact or in law, relative to a Code or tickets, including without limitation the quality or availability.

Disputes: As a condition of participating in the Program, you agree that: a) under no circumstances will you be permitted to obtain awards for, and you hereby waive all rights to claim, punitive, incidental, consequential, or any other damages, other than for actual out-of-pocket expenses; b) all causes of action arising out of or connected with this Program or the Codes provided, shall be resolved individually, without resort to any form of class action, exclusively by arbitration pursuant to the Rules of the American Arbitration Association, then effective; and c) any and all claims, judgments, and awards shall be limited to actual out-of-pocket costs incurred and in no event shall you be entitled to receive attorneys' fees or other legal costs. Ticketmaster reserves the right to modify Code distribution procedures. The Program and these Program Terms, and the validity, construction, performance, and enforcement thereof, shall be governed by and construed in accordance with the laws of State of California, without giving effect to any choice of law or conflict of law rules which would cause the application of the laws of any jurisdiction other than the State of California.